The rules for using this website. Plain language, no traps.
Last updated: 21 September 2026
These terms apply to your use of this website. They are not the contract for plumbing work — that is agreed separately, in writing, for each job, and nothing on this website replaces it.
By using the site you accept these terms. If you do not accept them, please do not use it.
The site describes our services and lets you contact us, leave a review, or apply for a job. Prices, availability and response times shown here are indications, not offers. A quote is only binding once we give it to you directly for your specific job.
Photographs of past work are examples, not a promise that your job will look identical or cost the same.
You agree not to:
Sending an enquiry does not create a contract or reserve a booking. We will reply to arrange the work. Emergency response times described on this site are targets we aim for, not guarantees — traffic, weather and job queues are real.
Reviews are checked by a member of staff before they appear. We publish honest criticism, and we do not edit reviews to make them more flattering. We may decline to publish, or later remove, a review that is abusive, defamatory, includes someone's personal details, is obviously fake, or is unrelated to work we actually did.
By submitting a review you confirm it is your genuine experience, and you give us permission to display it on this site along with the name and location you provide. Ask us and we will remove it.
Submitting an application does not create an employment relationship or guarantee a response. Please only upload a CV that is yours to share. How we handle it is set out in the privacy policy.
The text, photographs, logo and design of this site belong to Flowtastic Plumbing Solutions. You may link to the site freely and quote short extracts with attribution. Republishing substantial parts, or using our photographs to advertise other services, requires our written permission.
We aim to keep the site available, but we do not guarantee uninterrupted access. We may change, suspend or withdraw any part of it, including during maintenance, without notice.
We take reasonable care to keep the information on this site accurate and current, but we do not warrant that it is free of errors. To the extent permitted by Kenyan law, we are not liable for loss arising from reliance on information published here, or from the site being unavailable.
Nothing in these terms limits liability for death or personal injury caused by our negligence, for fraud, or for anything else that cannot lawfully be limited. Our liability for plumbing work itself is governed by the agreement for that work, not by this page.
The site links to third-party services such as WhatsApp and Google Maps. We are not responsible for their content or their handling of your data, which is governed by their own terms.
These terms are governed by the laws of Kenya, and the courts of Kenya have jurisdiction over any dispute arising from them.
We may update these terms. The date at the top shows when they last changed, and continuing to use the site after a change means you accept the updated terms.
Questions about these terms: info@flowtasticplumbing.co.ke or +254 792 398 338.